Appointment reminders and step-by-step procedure instructions by text, for patients who ask for them.
We never send marketing or promotional texts, and we never sell or share your mobile number.
Tell our staff you'd like text reminders when we schedule your procedure, by phone at 626-898-4560 or in person. Our staff read you this notice and note your agreement and the date in your record:
By giving us your mobile number and agreeing to text messages, you agree to receive appointment reminders and care-related text messages from Unio Specialty Care. Message frequency varies, usually up to 10 messages per scheduled visit. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Agreeing is not a condition of receiving care.
After you sign up, you get this text:
Unio Specialty Care: You're signed up for appointment and care reminders. Msg frequency varies, up to 10 msgs per visit. Msg&data rates may apply. Reply HELP for help, STOP to cancel.
Your colonoscopy is scheduled for Friday, December 4. Please arrive at 7:30 AM at Valley Digestive Health Center. Doctor: Dr. Ken D. Nguyen. Map: https://pacificadigestive.com/map/valley Questions? Just reply.
Today: 5 days before your colonoscopy. Start the low-fiber diet and stop iron pills. Questions? Just reply.
Reminder, your colonoscopy is tomorrow, Friday, December 4. Please arrive at 7:30 AM at Valley Digestive Health Center. Doctor: Dr. Ken D. Nguyen. Map: https://pacificadigestive.com/map/valley Reply STOP to opt out. Questions? Just reply.
Message frequency varies with your procedure and its instructions, usually up to 10 messages for each scheduled visit. Message and data rates may apply.
Reply STOP (or END, CANCEL, UNSUBSCRIBE, or QUIT) to any text. We'll send one text confirming you're unsubscribed, then no more:
Unio Specialty Care: You've been unsubscribed and will receive no more messages. Reply START to resubscribe. For help call 626-898-4560.
You can also call us at 626-898-4560 to stop texts. To start again, reply START.
Reply HELP to any text, or call our office at 626-898-4560, Monday to Friday, 8:30 am to 5:00 pm.
Unio Specialty Care: For help with appointment texts, call 626-898-4560. Msg&data rates may apply. Reply STOP to cancel.
Texts are not monitored around the clock. Do not text us about an emergency. If you have a medical emergency, call 911.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Carriers are not liable for delayed or undelivered messages.
Texts are sent by Unio Specialty Care (Genesis Healthcare Partners PC). Read the Terms and Conditions and Privacy Policy for our text messaging program, and this website's Privacy Policy.
Our texts come from 833-444-3258 and start with "Unio Specialty Care:". Save the number in your phone so you know it's us.
Yes. Tell our staff the family member or caregiver's name and mobile number, and that you agree we may share your appointment details with them.
English, Spanish, Vietnamese, and Chinese (Traditional or Simplified), the same language as your instructions.
Yes. Reply to any of our texts. Our automated assistant answers simple questions about your instructions right away; our staff answer everything else during office hours, Monday to Friday, 8:30 am to 5:00 pm (closed 12 to 1 pm). Texts are not for emergencies: if you have a medical emergency, call 911.
Reply START to our number, or call our office at 626-898-4560.